Maintenance Assistant for Properties - REMOTE

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Gordian Staffing, A New Way of HR

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

Our client:

Our client exists to simplify the lives of modern homeowners. They put people at the center of everything, including clients, staff, and communities, creating a recipe for success. Their unique service takes the hassle out of homeownership by coordinating preventive maintenance, handling repairs, and supporting home improvements. With a strong 14-year track record in property management, they are committed to exceptional care for clients, properties, the community, and their team members.

We're looking for a Maintenance Assistant to support the following activities:

• Act as homeowners' primary point of contact, ensuring all maintenance needs are addressed promptly.
• Conduct initial property evaluations to understand maintenance needs and create tailored service plans.
• Arrange and oversee routine home maintenance, small repairs, and service appointments.
• Identify larger projects, define the initial scope, and escalate them to the appropriate team.
• Maintain constant communication with other departments to track progress and ensure timely completion of tasks.
• Liaise with all parties involved in service delivery to guarantee a seamless experience for clients.
• Oversee a portfolio of 75-100 properties, ensuring top-tier service from both in-house technicians and external vendors.

Schedule:

Monday to Friday

• Daylight Savings: 07:00 to 16:00 Mexico City time
• Regular Schedule: 08:00 to 17:00 Mexico City time

This position is remote, but you'll need to visit our offices in CDMX or GDL on the first day.

We Offer:

• Competitive Salary (according to prior experience and skill set).
• Remote Work and equipment (Laptop, Monitor, and Headset).
• 12 days of Vacation at the year mark.
• 25% Vacation Bonus.
• 30-Day Aguinaldo.
• Mayor Medical Insurance.

After the first 3 months:

• Minor Medical Insurance.
• Life Insurance.
• Food Vouchers (10% of monthly gross salary).
• Restaurant Tickets.
• Savings Fund (8% of monthly gross salary).