Customer Service/Admin Support - REMOTE
#LI-RC1
#Boost2026
Gordian Staffing, A New Way of HR
We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
About our client:
A Community association management company that focuses on providing management services to condominium, townhome, and homeowners associations, with an emphasis on responsive service, property value preservation, and addressing the unique needs of the communities it serves.
Job Duties & Responsibilities:
You will play a crucial support role within the management team, offering direct service to homeowners and assistance to Community Managers. The position is ideal for someone with strong communication, administrative, and organizational skills.
- Respond promptly to incoming calls and emails and resolve or escalate inquiries appropriately.
- Handle simple ledger-related questions.
- Assist homeowners with online portal registration.
- Input maintenance requests and owner information into the system.
- Updating and entering Census forms.
- Setting up auto pay.
- Special projects
What We Offer:
- Remote Work
- 13th Month Pay
- Medical Care Allowance / HMO
- Holiday Bonus
- Paid PTOs
Schedule:
Monday - Friday
Standard Time: 11:00 pm - 8:00 am
Daylight Saving: 10:00 pm - 7:00 am
Minimum requirements
- High school Diploma
- Excellent verbal and written communication skills
- At least 2 years of experience in similar roles
- Proficiency in using MS Office and CRM tools
Your device must comply with the following specifications:
- Operating systems: Windows 10/11 or MacOS
- CPU: 1.8 GHz or faster processor
- RAM: 2 GB or more
- Hard drive: 128 GB or more (preferably Solid State Drive)
- Min. 50 Mbps Internet Speed
Competencies