Assistant Property Manager - REMOTE
Published 12 of September#LI-AP1
#boost2025
Gordian Staffing, A New Way of HR
We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
About our client:
We manage community associations and are responsible for customer service, accounting, community engagement and project management. We have been in business for 25 years and our team is excited about adding new team members to our customer service team!
This position is remote and open to all over the country, but you'll be required to visit our offices in CDMX or GDL on the first day (expenses are covered by you)
**Available only for applicants living in Mexico**
As an ACAM , you will be responsible for:
- Support the daily operations of community associations, ensuring professional services and outstanding customer satisfaction.
- Responding to phone calls and emails promptly and courteously
- Work order creation, follow-up, and follow-through
- Administration and coordination of property-specific maintenance-related items
- Schedule and coordinate client meetings
- Vendor correspondence
- Respond to requests for various maintenance items via email and phone
- Coordinate property-specific maintenance-related items
- Review and distribute Board packages per meeting schedule in contract
- Compose violation letters, notice and news letters, and other unit owner correspondence within deadlines provided.
Monday to Friday
Standard schedule 08:00 - 16:00 Mexico City time
Daylight saving 07:00 - 15:00 Mexico City time
Minimum requirements
Around 2 to 3 years of experience with a similar position in the property or community management industry.
Strong communication skills in writing and speaking in English.
Tech savvy. Experience using MS office.
Feels comfortable talking on the phone with American customers.
Negotiation and de-escalation skills.
Vantaca is a plus.
Benefits:
Competitive Salary (According to experience).
Remote Work.
Work Stability.
Computer equipment.
Christmas bonus of 30 days (Aguinaldo). * if PT or temporary only 15 days*
12 vacation days after the first year.
IMSS.
Major medical insurance since day 1.
After the 3-month probation contract, we add the following:
Minor medical insurance (Clinic may vary according to your city).
Food vouchers (10% of the gross salary).
Restaurant tickets ($2,052 pesos).
Saving fund (8% of the gross salary).
Life Insurance.
Competencies