Assistant Property Manager - REMOTE

#boost2025

Gordian Staffing, A New Way of HR.

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

About our client:

Specializes in overseeing residential neighborhoods and shared living spaces, offering professional guidance and operational support for a wide range of community types. Their approach blends technology, resident service, and regulatory expertise to streamline property oversight for both homeowners and board members alike.

This position is remote and open to all over the country, but you'll be required to visit our offices in CDMX or GDL on the first day (expenses are covered by you)

As ACAM , you will be responsible for:

Support the daily operations of community associations, ensuring professional services and outstanding customer satisfaction in line with the service level agreement and the company's guiding principles. Key responsibilities include, but are not limited to, collaborating closely with the CAM, DCAM, Board of Directors, developer, and/or builder to support community operations, resolve issues, promote community harmony, enforce deed restrictions, and enhance the value of each community.
Essential Duties and Responsibilities:

• Adhere to the company’s guiding principles and respond to all calls/emails within 24 hours.
• Maintain up-to-date knowledge of state and regulatory statutes, as well as community documents, policies, and procedures.
• Manage clubhouse and pool reservation process, handle pool card/gate remote requests for communities managed at the branch level.
• Upload community documents to the archive, including annual meeting votes/sign-ins/proxies and legal documents.
• Assist with resident correspondence related to violations, community forms, payment questions, ACC requests, reservation details, and more.
• Track expiration dates on all agreements for assigned associations (e.g., landscape maintenance, pool maintenance, janitorial services), solicit bids for renewal, renew agreements with current vendors as requested, and assist with bid packet preparation. Ensure all agreements are fully executed and properly filed.
• Help prepare Board Meeting Packets and Annual Members Meeting Packets in compliance with the association’s bylaw notice requirements.
• Attend Board Meetings and Annual Members Meetings as needed to assist the CAM with resident check-in, vote counting, and minute-taking if appropriate (online meetings)
• Prepare and distribute New Board Member Packets within two (2) working days of the Annual Members Meeting.
• Assist in managing the volunteer process for assigned associations, maintain a data file of volunteers for each committee, and manage committee requests.
• Set up files for new associations as assigned and maintain association files according to standard office procedures.
• Assist the CAM with researching resident requests, and securing locations and dates for meetings.
• Build and maintain positive relationships with residents to ensure high service levels, timely resolution of concerns, effective communication, and continuous improvement in community services.

Work Schedule:

Monday - Friday

Standard time: 08:00 am to 05:00 pm Mexico City time

Daylight saving: 07:00 am to 04:00pm Mexico City time

Benefits:

Competitive Salary (According to experience).

Remote Work.

Work Stability.

Computer equipment.

Christmas bonus of 30 days (Aguinaldo).

12 vacation days after the first year.

IMSS.

Major medical insurance since day 1.

After the 3-month probation contract, we add the following:

Minor medical insurance (Clinic may vary according to your city).

Food vouchers (10% of the gross salary).

Restaurant tickets ($2,052 pesos).

Saving fund (8% of the gross salary).