Administrative Assistant (Onboarding Coordinator)

#LI-AS1

#boost2025

Gordian Staffing, A New Way of HR

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

Our client:

We are a mission-driven company providing tailored management solutions for small homeowner associations. Our platform goes beyond traditional software we empower volunteer board members with the tools, guidance, and support they need to navigate the complex demands of financial oversight, legal compliance, and day-to-day community operations. By combining user-friendly technology with hands-on support, we help small communities run smoothly, transparently, and with confidence. Our work is rooted in service, simplicity, and making a meaningful difference in the lives of those who step up to lead their neighborhoods.

Responsibilities:

• Following the project plan for onboarding, with 10-12 new associations joining that month.
• Communicating with the previous management company and the board to sort through documents, gather information, and complete necessary paperwork.
• Performing some customer service duties.
• Processing tickets using Vantaca.
• Getting to know the community to inform finance or insurance about what they need.
• Handling back-office tasks with some interaction with the previous management company.
• Primarily conducting communication through email rather than phone calls.

Schedule: Regular: Monday to Friday 10am-7pm/ Daylight Savings: Monday to Friday 9am-6pm

*This position is remote, but you'll be required to visit our offices in CDMX or GDL on the first day (expenses are covered by yourself)*

We Offer

• Remote Work.
• Work Stability.
• Computer equipment (Laptop, Monitor, and Headset).
• Christmas bonus of 30 days (Aguinaldo).
• 12 vacation days after the first year.
• 25% vacation bonus
• IMSS.
• Major medical insurance since day 1.

After the 3-month probation contract, we add the following:

• Minor medical insurance
• Food vouchers (10% of the gross salary monthly).
• Restaurant tickets (~$2,050 MXN. monthly)
• Saving fund (8% of the gross salary).
• Life Insurance

*English Resume is required*