
Accounts Receivable Clerk - REMOTE
Description
#LI-DP2
#boost2025
Gordian Staffing, A New Way of HR.
We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.
About our client:
A privately held community management firm with decades of industry experience, recognized for its commitment to exceptional service, professionalism, and attention to detail. The organization has built long-term partnerships by aligning with clients' goals and delivering tailored services focused on financial integrity and enhancing the appearance and value of the communities it serves.
We're looking for an Accounts Receivable Clerk to support the following activities:
- Generate and distribute monthly, quarterly, and annual assessment billing statements for assigned communities.
- Process homeowner payments including checks, ACH, lockbox deposits, online payments, and credit card transactions.
- Maintain accurate homeowner account records, including charges, adjustments, late fees, and payment plans.
- Monitor AR aging reports and proactively follow up on delinquent accounts.
- Collaborate with community managers regarding collection policies, account status, and financial reporting.
- Prepare and send delinquency notices, intent-to-lien letters, and other required notice with accounting software program.
- Update delinquent owner accounts status under third-party collection agencies and attorneys.
- Reconcile homeowner accounts and resolve discrepancies or disputes.
- Assist with month-end closing tasks, including AR reports and account audits.
- Provide customer service to homeowners by responding to inquiries, explaining account activity.
Work Schedule:
Monday to Friday | Graveyard Shift
- Daylight Saving: 8:00 p.m. to 5:00 a.m. PH Time
- Regular Schedule: 9:00 p.m. to 6:00 a.m. PH Time
*You will be expected to complete 20 hours of paid pretraining prior to your official start date.
We offer:
- Competitive Salary (According to experience).
- Remote Work
- 13th Month
- Holiday bonus
- Health coverage
Minimum requirements
MUST: Advanced English (Strong communication skills: writing and speaking).
- Around 2 to 4 years of Accounts Receivable experience.
- HOA/COA or property management experience strongly preferred.
- Strong understanding of AR processes, billing cycles, and collections.
- Proficiency in Microsoft Excel and general accounting tools.
- Experience working with lockbox systems and automated payment platforms.
- Ability to de-escalate homeowner concerns and communicate financial information clearly.
Have your own equipment (laptop or desktop). The device must comply with the following specifications:
- Operating systems: Windows 10/11 or MacOS
- CPU: 1.8 GHz or faster processor
- RAM: 2 GB or more
- Hard drive: 128 GB or more (preferably Solid State Drive)
- Min. 50 Mbps Internet speed
Competencies
- Organized
- Customer Oriented
- Self Starter
- Attention to Detail
- Problem solver
- Communication Skills