Accounts Receivable Clerk - REMOTE

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Gordian Staffing, A New Way of HR

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

About our client:

This company provides full-service community management focused on excellent customer service and adding value to the management style by being proactive.

This position is remote and open to all over the country, but you'll be required to visit our offices in CDMX or GDL on the first day (expenses are covered by you)

**Available only for applicants living in Mexico**

As an Accounts Receivable Clerk, you will be responsible for:

This position is responsible for making sure payments are processed smoothly, records stay accurate, and clients get the best support possible.

Essential Duties and Responsibilities:

• Review and upload digital files to the banks to ensure payments are recorded correctly.
• Process bank exceptions and returned payments.
• Research and resolve payment issues or bank discrepancies.
• Manage ACH enrollments and one-time ACH payment plans.
• Handle billing questions, homeowner refunds, and fee waivers.
• Support HOA (Homeowners Association) transitions and annual updates, like year-end activities and budget changes.
• Review payments and process bank returns.
• Keep digital records organized and up to date.
• Support the Customer Care, Accounting, and Property Management teams with payment-related questions.
• Respond to emails and calls within 24 hours, ensuring clear and professional communication.
• Complete assigned projects and meet accounting deadlines consistently.

Work Schedule:

Monday - Friday

Standard time: 10:30 am - 07:30 pm Mexico City time

Daylight saving: 09:30 am - 06:30 Mexico City time

• Min. 50 Mbps Internet Speed
• 1–2 years of experience in Accounts Receivable, Billing, or Accounting.
• Strong attention to detail and a love for organizing data.
• Good communication and problem-solving skills.
• Comfortable using Excel and accounting systems (experience in property management or HOA accounting is a plus).
• Team player with the ability to work independently and meet deadlines.
• High School Diploma.

Benefits:

Competitive Salary (According to experience).

Remote Work.

Work Stability.

Computer equipment.

Christmas bonus of 30 days (Aguinaldo).

12 vacation days after the first year.

IMSS.

Major medical insurance since day 1.

After the 3-month probation contract, we add the following:

Minor medical insurance (Clinic may vary according to your city).

Food vouchers (10% of the gross salary).

Restaurant tickets ($2,034 pesos).

Saving fund (8% of the gross salary).

Life Insurance.